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Bad Product/Continued Billing After Cancellation

 
Sheer Cover
Guthy Renker
PO BOX 10817
DES MOINES, IA 50336-0817
US

Just adding to everyone else on this site already. Ordered the intro kit, disliked the product, immediately notifed them I wanted no further product. Received a return label and sent the intro kit back. However.... the billings continued EVERY month for three months, although no further product was ever shipped to or received by me. To date I have written three letters each to Sheer Cover and to my credit card company, yet today received another statement saying that the previously credited charges have been reinstated!!! I would recommend NEVER giving any GUTHY RENKER product a credit card number~ you'll be paying and paying and paying and.... even if you receive nothing and have begged them to correct the situation. It seemes they are fully set up to scam money out of people who fall for the tv ads and order product.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Monday, 30-Jun-08 17:10:08 CDT

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bad customer service
bad product
continued fraudulent billing
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