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Tejas Thump Cycles

 
Tejas Thump Cycles
Tejas Thump Cycles
1001 Lubbock Road
Meadow , TX 79345
US
http://www.tejasthumcycles.com

I placed an order for 4 footpegs on the 19th. It has been over 2 weeks and I still have not seen them. The website states if there is any delay, they will make contact with the customer. I called them over 10 times and left a message each time. I emailed them 3 times. No one has called and noe was has emailed.


From: Message Author (click here to email author)
Date: Tuesday, 03-Jun-08 13:19:38 CDT

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Hi,

I am not sure of your order # or name, but I understand you are upset. The order you made in early June, like many others, were delayed due to the sudden death of the owner. The other "partner" of the business ceased all work and responsibilty, and left us in a position to do what we could to satisfy the incoming orders. We did the best that we could, and realize that a lot of people are upset. We are doing everything we can to remedy the situation. We urge you to contact the new GM @ thumper AT tejasthumpcycles.com in order to resolve your situation. We appologize for this inconvenience and hope that you can be understanding. We are rectifying the situation and taking the necessary steps to make everything right. We appreciate your patience.

From: Message Author (click here to email author)
Date: Wednesday, 08-Oct-08 15:40:39 CDT

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foot peg
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