HHGregg - HHGregg the worst

Posted on Tuesday, June 3rd, 2008 at 7:00pm CDT by 6a66c276

Product: Flat Screen

Company: HHGregg

Location: Capital Blvd, Raleigh
Raleigh, NC, US

Category: Other

We tried to purchase a flat screen TV from them Sunday. The experience was so bad the manager of the day offered us free delivery. We had been promised this last remaining TV was not "open box."

Today (2 days later) it arrived. There was no stand so clearly the "not open box" was a lie. We were told by the delivery men that we would be contacted within an hour from a store rep to advise us how they would proceed. 4 hours later - no contact.

The best was when we went in tonight to request a refund, we were told they couldn't process it until tomorrow when the delivery truck returned its merchandise. HUH? You have completely messed with me for 3 days, I don't have a tv AND I don't have a refund yet? Never would I ever go back there. BEWARE


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