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P.O.D.S. Inc. horrible customer service!

 
storage
P.O.D.S. Inc.
5585 Rio Vista Dr.
Clearwater, Fl 33760
US
www.pods.com

Pods did not pick up storage container on time. I wanted it delivered earlier but was told they do not prorate bills so I waited for delivery to coincide with my final billing which was the 15th of the month. On the 16th I called to find out why the unit was still in my driveway thats when the run around started. basically they are trying to charge me for a full month to the tune of $175.00 for 2 days. Days that the unit should have already been picked up which not to mention the driver ripped a large branch off our Japanese Maple. These are the cliff notes. We have spoken to several supervisors with no resolve. They also charged my c.c. after I specifically told them they were not authorized. Thank you.

From: Message Author (click here to email author)
Date: Friday, 27-Jun-08 22:56:58 CDT

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horrible customer service
pods storage
unscrupulous business
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