Back to the Caribbean

I was phoned by a salesman, Justin Morales, that I had just won a Grand Cayman/Aruba vacation. For a low price I could have a package that would accommodate myself and my family for 8 days and 7 nights in Aruba or Grand Cayman. I purchased the package for a total of $518. The salesman told me that the package could be used up to 2 years. I starting making flight arrangements to Aruba and when I called Back to the Caribbean to make resort reservations the company said that Aruba and Cayman are no longer available but that they offer other low end places like Mexico and Puerto Rico. I wanted a refund in the amount of $518.00. I spoke to Kevin Murphy, the manager, twice and he refused to credit my account. In the paperwork that was mailed and emailed to me and when I agreed to this purchase over the phone it was NEVER told to me, or written in any received documentation that the terms of the agreement can be changed. BTTC states that this information was printed on the entry box where my 15 year old daughter submitted my name and address. As a minor(holding me liable for my minor's entry is another legal matter) and even for myself, one would not think to pick up the entry box, examine it, and search for any fine print on it. The information should have been on the entry blank, which BTTC can not locate for a copy. But most of all, this information should have been presented on sent documents and explained in the phone call. The fact that BTTC has breached their initial offer and now suggests alternative vacation locations finds me doubting how I could ever put my trust in them again. My ordeal with BTTC has left such a bitter taste in my mouth that I feel I am left with no choice but to warn others about Back to the Caribbean deceitful sales practices so other trusting customers can be spared the loss of their cash and dream vacations.

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We were screwed over by these people also. I got the same call by by a person named Ray O'Connor. After a long time deciding, we decided to buy it. There was no mention of our income amount to qualify. Just that we had to go to the 90 min meeting. I was up front that we could not afford a timeshare and would not be buying one. He said that it did not matter. When I put in our request (AFTER FINALLY GETTING TO TALK WITH SOMEONE AND GETTING THE RIGHT PAPERS TO FILL OUT) I was told we could only go to a few places. Places we had already been to. We have been trying to get a refund as they were untruthful!!!