Product: Pavillion a162y

Company: Hewlett Pckard

Location: US

URL: http://www.hp.com/hpinfo/execteam/email/hurd/index.html

Category: Other

Two months and counting.

The desk top PC IS UNDER AN Exteneded WARANTY< WHICH HP sill has not seen fit to service, after two months.

Puschesed in 2007, in November 2007 the Mother Board failed, before a year of service.

In april 2008 the machine again went bad, less then two years of service.

Over five contacts with the telephone techs, and there was no help. Other then language problems, HP uses out sourcing, the techs could not or would not be of assistance.

After over 20 emails to tech support, and all replies asking for the same information over, and over again, still no help .

Now it looks like we have to by a new computer, and one thing for sure it won't be HP.