BikePartsUSA

I ordered from this retailer's website three weeks ago and have not received my entire order. They have not communicated that there would be a delay and they rarely answer their phones. When I have been fortunate enough to reach them they appear disorganized and do not follow up with the reason for the delays or with a data that I should expect to receive my purchase. I am very dissatisfied with my experience with them.

Comment On This

Bikepartsusa, item was back ordered and the customer notified via email. Customer called two weeks later and we explained the situation. He no longer wished to hold the B/O and a credit was issued same day. We do apologize as we switched toll free providers and what was a 1 day delay turned into a 2 week ordeal