Reading Bridal Outlet/ Erin

Whatever you do, DO NOT go to Reading Bridal Outlet in Ohio to buy your wedding gown or anything wedding related. You will be so frustrated and angry because the owner, Erin lies to you and you will not get your things in a timely fashion. It took 8 months for my simple, wedding dress to come in and Erin never told me what was going on. She always had excuses. I had to call one of her vendors to find out what was going on and found out that she ordered my dress and it was damaged etc. They had to reorder it. I was freaking out because I had 4 weeks until my wedding and still had to get alterations. I had to threaten Erin that if she didn't get my dress by a certain date, then I wanted a full refund. She didn't like that very much. She comes off as a very nice lady, but turns out to be dishonest and not a person you want to do business with. So, If you want a wedding gown, please go somewhere else so you don't have to go through what I did!

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I had a similar bad experience with the dress not coming in when it should, paying upfront and such...

BUT to add to it, my dress came in the wrong color (champagne instead of ivory) and she INSISTED I ordered the ivory. I said I wanted the exact dress I tried on, and the dress I tried on was ivory, as is the dress on her web site.

When my mom went back to the store to compare the dresses, the dress was no longer on the rack -- it was the only one missing...

She tried to claim the dress in her store WAS (ivory)the same color as my dress (champagne), "only it had faded in the sunlight."

She sold us a veil which didn't match the dress, which she said "had the exact same beading."

In short, Erin was a nightmare. I wouldn't shop there ever again.

Erin refused a refund even though the dress was not what I ordred.

In the end I wore the dress, and it DID look lighter in the pictures, which was a blessing.