Pettags is a rip off!!

On the website pettags shows tags with large print. I ordered a tag for my dog and the print was sooooo small I (w/20/20 vision) could barely read it. I can't imagine someone finding my dog and being able to read her name and the #s printed on it! When I called the woman I spoke with was rude and said she's been printing (ripping people off) these for 20 years. Even on the ads I received with the tag the print appears larger! To top it off, it was sent with an 's' hook to attach to the collar with pliers--as if my dog will forever have the same collar! Come on, how inexpensive would it be to include a keychain ring!?

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I had the same experience. I ordered a dog tag and, like the customer above, the print was too small to read. I returned the item to Pettags. Three months have passed and I have yet to see a replacement or a credit to my card. Is it really that difficult to use a font size that can be read! The text, at most, covered 20% of that tag. Order from somewhere esle.

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I remember this person. It was the worst phone call we ever had from a customer. It started off bad and when the name calling started I asked them to calm down so we could help and it got worse from there.

We have been in business over 21 years and have thousands of repeat customers. During this time of recession we are offering a 20% discount rewards program to help out. As for O-Rings, they come off easily and an S-Hook when put on the collar stays and secures the tag better.

Thank you to all our loyal customers.

www.pettags.com