unauthorized charge and unauthorized hold on the account

I was pre-selected as a credit card holder by capital one. But, I never activated the card because I did not like the terms to the card. Capital One opened my account and charged me a membership fee and late fees for the card I never activated.

When I realized it is a kind of cheating, I argued for closing the account and canceling the unauthorized fee for me over phone. Although the capital one agents have promised to close my account and cancel the unauthorized fee for me, in fact they still hold on my account and charge me the late fee every month.

I want to emphasize again. I don't want your capital one credit card account and to be your membership!!!

Please cancel my charge and close the account for me, otherwise I will accuse.