SAFE HOME SECURITY/SAFEGUARD AMERICA - UNFAIR BUSINESS PRACTICES

Posted on Thursday, July 31st, 2008 at 5:39pm CDT by 26a148de

Product: RESIDENTIAL BURGLAR ALARM CO

Company: SAFE HOME SECURITY/SAFEGUARD AMERICA

Location: 55 SEBETHE DRIVE
CROMWELL, CO, 06416-1016, US

Category: Other

COMPANY GIVES A 3 YEAR CONTRACT WHICH UPON EXPIRATION IS AUTOMATICALLY ROLLED INTO A NEW 3 YEAR NON CANCELLABLE CONTRACT AT WHATEVER THEIR CURRENT RATE HAPPENS TO BE. THEY GIVE NO EXPIRATION NOTICE AND REQUIRE A 60 DAY NOTICE IF YOU WANT TO NON RENEW. THAT IS ASSUMING THAT YOU KNOW IT IS GOING TO EXPIRE AFTER HAVING THEM FOR 3 YEARS. IF YOU DO NOT ACCEPT THIS METHOD OF BUSINESS, THEY RUIN YOUR CREDIT, KEEPING SENDING LATE NOTICES WITH LATE FEES AND INTEREST, LEAVE PHONE MESSAGES AND THEN TURN THE ACCOUNT OVER TO COLLECTION. THIS IS THE WORST AND MOST UNETHICAL BUSINESS PRACTICE I HAVE EVER HEARD OF, ESPECIALLY FOR SENIOR CITIZENS. THIS COMPANY IS PRESENTLY UNDER INVESTIGATION BY THE CONNECTICUT ATTORNEY GENERAL'S OFFICE FOR UNFAIR BUSINESS PRACTICES


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26a148de, 2008-12-23, 09:48AM CST

When was the last time you heard from them? A lot depends on where you live. I live in Florida. The AG in Conn has them for around 370 complaints so they are pursuing prosecution of them but that doesn't help me in Fl. Our AG hasn't had enough complaints to pursue them. After a year of back and forth with them, they made a offer to drop everything if I paid for a year of service. I offered to pay for a year without any late fees and interest but they rejected it so they are seeking legal action. Fl has now passed a law that the companies cannot rollover a contract without notice so that's good for future contracts but doesn't help me. I have tried all depts in Fl but no one wants to be involved. We will see what happens but I do not think their practices will want to be exposed in court. Keep me posted on your situation. Thanks Chuck

49196a2d, 2010-03-12, 05:06PM CST

my alarm quit working and they did not nottify me snd tell me that there was a problem. when i notified them they said they were unable to tell my alarm was not funtioning. what good is an alarm if they can not tell if their own alarm is not working? any body with a little bit of alarm knowledge can disable one of these alarms and break in with out the alarm company even knowing the alarm is not working. totally useless!

Eva F., 2014-06-10, 09:02PM CDT

Product: RESIDENTIAL BURGLAR ALARM CO

Company: SAFE HOME SECURITY/SAFEGUARD AMERICA

Location: 55 SEBETHE DRIVE

CROMWELL, CO, 06416-1016, US

I AM EXPERIENCING UNNECESSARY HARASSMENT STATING THAT MY BILL IS PAST DUE, WHICH IS NOT TRUE. THEY HAVE AUTOMATICALLY RENEWED THE ALARM. I HAVE REQUESTED ON SEVERAL OCCASION NOT TO RENEW THE CONTRACT. THEY NEVER STATED THAT I NEEDED TO SEND THEM SOMETHING IN WRITING. THIS COMPANY IS A RIPE OFF. I WILL CONTINUE TO PURSUE THIS MATTER. I HAVE FILED A COMPLAINT WITH THE FEDERAL TRADE COMMISSION AND WILL FILE WITH ATTORNEY GENERAL OF CT.

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