kawasaki motorcycle
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ninja 600 , ca US i,ve had a bike now for seven months and have driven it for about four months out of the seven. this bike has been nothing but trouble from the start and it is brand new. three cluthes, oil/exaust leaks and key lock issues. all which have been repaired but, not without being down for LONG periods of time. and no offers to expedite time or materials to keep the customer happy. especially when the bike is the main source of transportation. how about their local retailers. can kawasaki do anything to monitor their retailers. the service has been nothing i,ve ever seen. long waits on the phone, no return calls and keep being put on the back burner no matter how inconvienced they know you have been. i do have documentation of everything done and time down, not to mention missed work, and many other things contributing to total mental frustration and and no leg to stand on. i understand this is generally a recreational vehical but, with this economy today, no way. maybe kawasaki should recognize this and do something about it since they may start selling more of these bikes for this simple fact. so, how about requiring your retailers to stock items like the auto parts industry. all they EVER have are accessories that i don't need that cost an arm and a leg anyway. kawi, its time to re-think your marketing strategies. i'll never go "kawi" again. From: Message Author (click here to email author)Date: Wednesday, 30-Jul-08 18:10:26 CDT Business: Reply Online Consumer: Comment On This |
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