Charter comm. has to be the worst of the bad

Charter communication could not effect a transfer of my service from one part of town to another...I lost all my email (for the third time in my dealings with charter), was scheduled for an appointment that would, "take place within 14 days and up to 30 days". lost three full days of work waiting for charter service personell to show up and tell me why they could not do the job...all in all, Charter Comm. is the worst in customer service, response and support I have ever dealt with...