Complaints.com

Double Billing an account

 
Virus Protection
McAfee Corporation
3965 Freedom Circle
Santa Clara, CA 95054
US
www.mcafee.com

Because McAfee uses an email address as an account number when I changed email addresses they started to bill my anti-virus software two times a year. I noticed it this year (June) when I received a bill that I also paid in Jan. They refunded this money to me because of their mistake. When I researched my credit card I noticed they did the same last year but because it was more than 60 days ago they would not return this money because of their policy not because they made an error.


Buyer Beware of their billing practices.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Tuesday, 29-Jul-08 10:29:28 CDT

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

accounting
internet
mcafee
Search our consumer complaints database
Browse complaintsdatesdates