Charter Communications Overcharging!

BEWARE of putting your account with Charter Communications. I cancelled my account with them on July 14th. The customer service rep even said that she could see that I had cancelled the service...on the 14th but they charged me on the 29th ANYWAY on my automatic payment on my credit card.

They told me it would take 6 to 8 WEEKS!!!! to refund a charge that they were not authorized to take any longer.

I suggest that ANYTIME you cancel service with a cmpany when you do automatic payments. After you cancel the service...make the next call to your credit card company to let them know that you are no longer authorizing that company to take money from your account.

NOW...I also have to pay interest on the stupid payment!!!! GREEDY GREEDY GREEDY Charter.

I was SOOOOOOO happy to call and cancel my service with them..their customer service was MISERABLE and they charged me a FORTUNE for high speed internet that was not reliable, but they got the last lick in!!!!! And, of course it was all because of the "system" and has to be resolved by the "system".