Jansen Medical Supply = RUDE

So, called about ordering a portable nebulizer. I work in a pharmacy and our supplier does not have any to ship to us. The guy on the phone was HORRIBLY rude. Right away he starts off with a bad, snappy attitude, who does that? What kind of customer service belittles a possible client? He told me I was "poor competition." Tried to make me feel like garbage. I said, "sir, you need to chill out," and he replies, "WE don't need to do anything you say." By that time I was laughing, I couldn't believe it. I told him I was recording this conversation and he says, "we're glad we are too," BANG. Hangup. I'm still cracking up at this guy. Maybe he hates his job? humm.

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Same guy must have answered when I called

Jansen was referred to them by Apria, because I wanted to find someone who will service an in-home oxygen concentrator

When he learned I hadn't purchased the unit from them, he said, "If you didn't

purchase from us, we're not interested in doing anything for you."

All I wanted was a name of someone who

does service for oxygen concentrators.

This person didn't "crack me up", but I agree, he needs to "chill". Indeed, he was, as you said, RUDE.