refusal of plane boarding

Posted on Saturday, July 19th, 2008 at 6:37am CDT by 7c5c95fb

Product: Lufthansa Frankfurt

Company: Not Available

Location: DE

Category: Other

Boarding of 3 passenger Olszewski, Zaleska, Stelmach flight Franfurt Warsaw July 13 10:30 LH 2240 ETKT 724 5679148420-21 was refused as too late at 10:05. During queuing for boarding I had to use toilet. Upon return we were refused boarding as too late. The staff was sitting and not leaving their stands. It meant they were still busy expecting other passengers. They could call a bus if the previous one left early. Twenty-five minutes were left for departure. We were told to leave the gate and rebook for 100Euro each. Arrogance toward passengers from airlines like LOT, Malev, Czeck Airlines is in Frankfurt a common occurrence.


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