Telemarketing Scam Company

I AM VERY FRUSTRATED THAT I ALLOWED MYSELF TO BE A VICTIM OF THIS COMPANIES CHEAP TRICKS. I ENTERED A CONTEST ONLINE AND GAVE MY PHONE #AND EMAIL. THEY CALLED ME TO SAY I WON ATRIP AND PUT ME ON THE PHONE WITH A PERSON TELLING ME THEY WOULD SHIP MY PRIZE BUT THEY SOMEHOW HAD ALL MY CREDIT CARD INFORMATION. THEY BILLED ME FOR OVER $500.00. AFTER I TALKED TO MY HUSBAND I REALIZED I NEED TO CANCEL IMMEDIATELY SINC ETHE ACCOMODATIONS THEY EXPLAINED AS FIRST CLASS WERE NOT AT ALL AND THE COMPLAINTS ON THE COMPANY WERE SO MANY. I CALLED THE TOLL FREE NUMBER AND THEY ANSWERED VERY UNPROFESSIONALLY, REFUSING MY REFUND AND THEN CALLING ME MULTIPLE TIMES TO TRY TO CONVINCE ME I WAS MAKING A MISTAKE. I SAW THE COMPLAINT ON RIPOFF REPORT AND KNOW THEY ARE FRAUD HOW CAN CONSUMERS PROTECT THEMSELVES FROM THIS COMPANY AND OTHERS LIKE THEM IN FLORIDA?

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We at Universal Action Travel would like to thank you for your comments. We find them very interesting and the fact that you do not list your name, location or even whom you spoke with in our company, its hard to believe this is a legitimate complaint. Regardless, we ask that you contact our offices directly to resolve this issue.

We take pride in excellent customer service and while we usually dont answer to these postings, in sign of good faith, we are doing so this one time.