BERNIE AND PHILS DECEITFUL AND MISLEADING

PURCHASED FURNITURE INTEREST FREE FOR 1 YEAR. I ASKED THE SALESPERSON WHAT THE INTEREST WOULD BE AT THE END OF THE YEAR IF BALANCE NOT PAID IN FULL HER REPLY WAS A REGULAR MONTHLY INTEREST RATE. I JUST RECEIVED A BILL WITH A DEFERRED FINANCE CHARGE OF $770.00 I WAS NEVER INFORMED OF THIS AND WAS ACTUALLY TOLD OTHERWISE. I CONTACTED THE BANK WHO REFERRED ME TO THE STORE THE MANAGER BILL INFORMED ME "TOO BAD READ YOUR STATEMENTS" AND REFERRED ME TO CORPORATE. SULLY AT CORPORATE HAD NO ANSWER OTHER THAN TO CONTINUALLY PUT ME ON HOLD AND FINALLY TRANSFERRED ME BACK TO THE STORE WHERE LIZ ADVISED ME SHE WOULD HAVE ANOTHER MANAGER CALL ME TOMORROW. I AGAIN CALED CORPORATE WHERE I WAS BERATED BY COLLEEN (SERVICE AND WARRANTY) WHO TOLD ME TO CONTACT THE FINANCE CO. AS THERE IS NO ONE IN THEIR CO WHO COULD HELP ME AND THAT SHE WAS NOT THERE FOR THE CONVERSATION INSINUATING I WAS LYING. APPARENTLY BERNIE AND PHILS DOES NOT OFFER ANY QUALITY CUSTOMER SERVICE, DOES NOT TRAIN THER SALES PERSONNEL AND COULD CARE LESS ALL PERSONS LOOKING FOR FURNITURE SHOULD STAY AWAY FROM THIS STORE IF THEY ARE LOOKING FOR ANY REPUTABLE STORE GO ELSWHERE