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nokia worst post sales deliveries >literally fake service

 
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Dear Sweta Sanadhya


Looking at the mail I find nokia is not interested to support customer in any ways.


Your terms and condition states people should buy the phone but should not use it.


This was a life threatening incident wherein the phone display has cracked from inside when it was in charging mode.


There is no external physical damage induced . The blast was such that it cracked the display & the front bezel .


Your Support center doest even want to check on the facts & blatantly said its not covered .


They have not even cared to check the same or even listen to me.


Our family has been proud owners of NOKIA cell phone from past 8 years, slashed in a minuteâ?¦.


The attitude from your customer support is very non ethical .


I hope to get a fair response on this matter.


Hi Naveen/Saravanan,


Please donâ??t  consider any nokia phones for your team members with immediate effect.



From: Message Author (click here to email author)
Date: Monday, 07-Jan-08 22:58:45 CST

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