Burger King Drive Thru

Jan 4,2008 6:30pm Branford, CT

Waited in drive thru line 5 min before employee greeted me as he asked me

to "hold on" and took another 5 min to take my order. Upon arriving at

window, we waited as the inexperienced employee stood dumbfounded in front of his

screen before opening the window and proceeded to stand there speechless as

he waited for my money even though he had not yet even told me my total.

Another 3-4 min passed as we waited patiently for our food, when the employee

opened the window again only to ask me what I had ordered and then told me my

total with an outstretched hand even though I had already paid him and was

waiting for my change. He asked the manager for change for the register and we

watched as the manager threw coins to him via the floor, laughing while

throwing. The employee then reopened the window, dropped the incorrect change

into my hand, and then we waited a few more minutes before I had my food thrust

into my hand. He blankly stared again as I asked for my drink.(and a straw,

and napkins, and my receipt) Total waiting time 20 minutes. Number of cars

waiting behind us-7. And to top it all off there was a tendercrisp bun on my

whopper.

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