Tracfone Sucks, They'll Rip you off in a heartbeat

If you are considering these people for phone service be sure to have plenty of vaseline.

I had a phone stolen, contacted Tracfone same day to have phone inactivated, was informed at that time all I had to do was purchase another tracfone and then contact company to get number,time and expiration dates transferred to new phone. 2 weeks later New phone arrives, tracfone contated, wrong SIM sent with phone, interaction number given so next analyst can see problem. 2 weeks later new SIM arrives, tracfone called, cannot open interaction number, will transfer expiration date but only will transfer 480 of 1000 minutes becasue thats the last purchase from tracfone I had. Unless I want to wait 2 weeks and then they can obtain verification of minutes from stolen phone. another interaction number given. 2 weeks laterm contacted tracfone, new phone activated but only shows 120 minutes and expiration of 90 days, explained that it should be 1000 minutes and expiration of 03/2101, analyst can't help me and cannot open either of the interaction numbers, I must call between 9A and 5P M-F. E-mail sent to tracfone customer service explaining issues and what my expectatons were. Tracfone replies they will tranfer 480 minutes and expiration date of 03/2010 but I have to call customer service anytime between 8a and 9p. Interaction number given. Customer service called. all interaction numbers given, none can be opened, passed to supervisor, still cannot open interaction numbers, cannot tranfer time I must call back between 9 and 5, will not allow me to forward email stating they should do it.

So I give up, I'll take the lesser amount of minutes just because I'm tired of screwing with these people, OH Guess What, they won't transfer the expiration date now. I get 480 of my 1000 minutes and instead of a 3/6/2010 expiration I get 06/18/2008, so instead of 1000 minutes and 2 years I get 480 minutes and 90 days. I've been ripped off twice.

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I know It happen to me to

They Don't even have a American call center!

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Tracfone really sucks.

Every time I turn around they are shutting my phone off even though I just purchased minutes and my due date is good.

If I call them, they say they have to send out a new sim card and I am without a phone for 3-4 day.

They really suck.

I would not recommend them to my worst enemy.

Tracfone sucks.

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HAHAHAHA FUCKER. You deserve it.

Sincerly,

TracFone´s Customer Care Center.