Fw: my Pre Paid Tata Mobile cell 92267 72543- Request to provide settings for "Tata Zone" & settings for "Internet paid connectivity" on my new handset "HTC Mogul 6800" using Windows Mobile 6.0 operating system.

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----- Original Message -----

From: Email User

To: cs helpdesk ; Email User ; =

Email User ; Abhishek Dutt ; Email User

Cc: Email User ; Email User

Sent: Wednesday, January 30, 2008 11:47AM

Subject: my Pre Paid Tata Mobile cell 92267 72543- Request to provide =

settings for "Tata Zone" & settings for "Internet paid connectivity" on =

my new handset "HTC Mogul 6800" using Windows Mobile 6.0 operating =

system.

The General Manager, Tata Mobile/ Tata Teleservices Marashtra Ltd.,

Nashik/ Pune/ Mumbai

Re: my Pre Paid Tata Mobile cell 92267 72543- Request to provide =

settings for "Tata Zone" & settings for "Internet paid connectivity" on =

my new handset "HTC Mogul 6800" using Windows Mobile 6.0 operating =

system.

We have been requesting for the above settings since around three weeks =

now, to your local officials like Mr. Kiran, at your Ambad, Nashik =

office, including your C Care numbers 12524, for Prepaid subscribers. =

But till date they have not provided us with the proper settings for =

this handset.

They have just provided the followings only last week, after a lot of =

follow up from our side, for "Tata Zone":

User Id : internet

Pass Word: internet

Now this is simply not working, as there are more internal settings =

required for this handset.

May we bring to your kind notice that our CDMA phone is working OK, on =

this number. Also your rivals RIM has introduced a one step lower =

version of this handset for its CDMA connectivity, both voice & date, =

under the name & style as "HTC 6700". Apparently they have got such =

settings done up by their teams. Your teams are also capable to doing =

the same.

As a lot of people are bringing in such Pocket PC Smart phones, from =

abroad or are getting them imported, it is high time that your provide =

such setting fast now otherwise all such clients are going to your =

rivals RIM, who are readily providing such settings, but to their =

clients only. Maybe, you too can get such settings from any RIM user =

etc.

Please do the needful, so that we may start using our handset to its =

full potential & capabilities etc. , for which purpose we have bought =

it.

Hope you shall not like to see us deprived of this important customer =

service. Please get back to us in case you need any assistance from us =

in the matter.

Regards,

Ashok K Bhatia,

19 & 20, Building 4, "A" Wing,

"Patil Prestige", Sambhaji Chowk,

Untwadi Road, Nashik 422002

Maharashtra India

phone nr.: +91 98223 57033 (07.30 AM to 10.30 PM Indian Standard Time: + 5.30 GMT).

Get Skype and call me for free.

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charset=3Diso-8859-1">

</HEAD>

<DIV>----- Original Message ----- </DIV>

<DIV style=3D"BACKGROUND: #e4e4e4; font-color: black"><B>From:</B> <A

title=3DEmail User =

href=3D"mailto:Email User">Email User</A>

</DIV>

<DIV><B>To:</B> <A Email User

href=3D"mailto:Email User">cs helpdesk</A> ; <A

title=3DEmail User

href=3D"mailto:Email User">Email User=

o.in</A>

; <A title=3DEmail User

href=3D"mailto:Email User">Email User=

</A> ; <A

Email User

href=3D"mailto:Email User">Abhishek Dutt</A> ; <A

title=3DEmail User

href=3D"mailto:Email User">Email User</A> </DIV>

<DIV><B>Cc:</B> <A title=3DEmail User

href=3D"mailto:Email User">Email User</A> ; <A

title=3DEmail User =

href=3D"mailto:Email User">Email User</A>

</DIV>

<DIV><B>Sent:</B> Wednesday, January 30, 2008 11:47AM</DIV>

<DIV><B>Subject:</B> my Pre Paid Tata Mobile cell 92267 72543- Request =

provide settings for "Tata Zone" & settings for "Internet paid =

connectivity"

on my new handset "HTC Mogul 6800" using Windows Mobile 6.0 operating

system.</DIV></DIV>

<DIV><FONT face=3DArial size=3D2><STRONG>The General Manager, Tata =

Mobile/ Tata

Teleservices Marashtra Ltd.,  </STRONG></FONT></DIV>

<DIV><FONT face=3DArial size=3D2><STRONG>Nashik/ Pune/ =

Mumbai</STRONG></FONT></DIV>

<DIV><FONT face=3DArial><STRONG>Re:  my Pre Paid Tata Mobile cell =

92267

72543- Request to provide settings for "Tata Zone" & settings for =

"Internet

paid connectivity" on my new handset "HTC Mogul 6800" using Windows =

Mobile 6.0

operating system.</STRONG></FONT></DIV>

<DIV><FONT face=3DArial size=3D2>We have been requesting for the above =

settings

since around three weeks now, to your local officials like Mr. Kiran, at =

your

Ambad, Nashik office, including your C Care numbers 12524, for Prepaid

subscribers. But till date they have not provided us with the proper =

settings

for this handset. </FONT></DIV>

<DIV><FONT face=3DArial size=3D2>They have just provided the followings =

only last

week, after a lot of follow up from our side, for "Tata =

Zone":</FONT></DIV>

<DIV><FONT face=3DArial size=3D2>User Id : internet</FONT></DIV>

<DIV><FONT face=3DArial size=3D2>Pass Word: internet</FONT></DIV>

<DIV><FONT face=3DArial size=3D2>Now this is simply not working, as =

there are more

internal settings required for this handset.</FONT></DIV>

<DIV><FONT face=3DArial size=3D2>May we bring to your kind notice that =

our CDMA

phone is working OK, on this number. Also your rivals RIM has introduced =

a one

step lower version of this handset for its CDMA connectivity, both voice =

date, under the name & style as "HTC 6700". Apparently they have got =

such

settings done up by their teams. Your teams are also capable to doing =

the same.

</FONT></DIV>

<DIV><FONT face=3DArial size=3D2>As a lot of people are bringing in such =

Pocket PC

Smart phones, from abroad or are getting them imported, it is high time =

that

your provide such setting fast now otherwise all such clients are going =

to your

rivals RIM, who are readily providing such settings, but to their =

clients only.

Maybe, you too can get such settings from any RIM user etc.</FONT></DIV>

<DIV><FONT face=3DArial size=3D2>Please do the needful, so that we may =

start using

our handset to its full potential & capabilities etc. , for which =

purpose we

have bought it.</FONT></DIV>

<DIV><FONT face=3DArial size=3D2>Hope you shall not like to see us =

deprived of this

important customer service. Please get back to us in case you need any

assistance from us in the matter.</FONT></DIV>

<DIV><FONT face=3DArial size=3D2>Regards,</FONT></DIV>

<DIV><STRONG><FONT face=3DArial>Ashok K Bhatia,<BR>19 & 20, Building =

"A" Wing,<BR>"Patil Prestige", Sambhaji Chowk, <BR>Untwadi Road, =

Nashik 

422002 <BR>Maharashtra India<BR>phone nr.: +91 98223 57033  (07.30 =

AM to

10.30  PM Indian Standard Time:  + 5.30 =

GMT).</FONT></STRONG></DIV>

<DIV><A href=3D"skype:a.k.lal?call"><IMG

style=3D"BORDER-RIGHT: medium none; BORDER-TOP: medium none; =

BORDER-LEFT: medium none; BORDER-BOTTOM: medium none"

height=3D63 alt=3D"Skype Me=99!"

src=3D"http://download.skype.com/share/skypebuttons/buttons/call_green_wh=

ite_153x63.png"

width=3D153></A> <BR><A href=3D"http://www.skype.com/go/download">Get =

Skype</A> and

call me for free.<BR></DIV></BODY></HTML>

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From: Message Author (click here to email author)
Date: Wednesday, 30-Jan-08 00:20:39 CST

Business: Reply Online Consumer: Comment On This

Complaint #: 160257

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Fw: my Pre Paid Tata Mobile cell 92267 72543- Request to provide settings for "Tata Zone" & settings for "Internet paid connectivity" on my new handset "HTC Mogul 6800" using Windows Mobile 6.0 operating system.

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Complaint #: 160257