Bell Mobility

Due to 1 repeated double billing for several month

2 poor service with no improvement after , on their suggesting,

to buy a new phone

3 new phone stopped working after one year or less, dealer in

Belleville wanted $300 to replace phone, contacted Bell without even trying to

solve that problem

4 finally cancelled service around Nov 27 2006 Paid my bill for

November usage in December.

5 At no time did I ever sign a agreement re cancellation fee, had

been a Bell customer sins 1957.

6 Bell continued to send me bills but not providing service,

phoned them numerous times about this, after 6 month was offered a free

replacement phone.

7 Got letter from collecting agency a month later got notice

from Bell that they were going to get a collecting agency to collect several

month of bills (this is after cancellation and not being able to use their

service)

8 still getting bill for 736.98 and never used their service

9 When calling them get some rude and conceded personnel on the

phone, never able to talk to a supervise or some one higher up in management.

10 I live on a small pension and cannot afford to spend money

foolishly on unfair business practises

van den Eynde, John client id 500148407