2000 Ford Focus Wagon
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2000 Ford Focus Wagon I purchase a 2000 Focus on Dec 27 1999 brand new off the delivery truck = at Heritage Ford in E. Palestine Ohio. I fought with them for a yr over = the brakes, air conditioner freeon leaking, fuse box going bad, fuel = pump is on recall along with various other recalls. I had to pay for = the brakes to be replaced at my own expense after listening to them = sqeal from day one, after 3 yrs I found out the air conditioner was = leaking in the dash, I was told by Ford they would not take care of it, = even though the freeon had leaked out before I took possession of the = car. I took the recall on the fuel pump to the Ford Dealership in = Florence Ky. because the car was demonstrating all the signs that the = recall told me to look for. Airport Ford told me if they ran the = diagnostic and the car was not acting up at the time Ford would not fix = it and I would have to keep paying 86.00 dollars every time they tested = it until it acted up at the time of testing, as of a month ago Ford is = now saying there never was a recall on the fuel pump. I recently had = the car gone over by a private company because there is now a loud = roaring noise that Ford told me was the tires (which I replaced) however = we discovered that the motor mounts on this car have rusted off and it = will cost 500.00 to fix. We were also told that Ford has issued an air = conditioner repair kit for the Focus cars at a cost of 1000.00 to the = customer (me). My windshield washer fluid lines leaked for 6months = after I bought the car and Heritage Ford mechanics told me that I = couldn't drive the car over 40mph because the design of the car caused = the fluid to leak out. When the fuse box went bad the female Service = Manager of Loudon Ford in Salem Ohio told me it was because I had moved = to an area that was near high tension lines, I took the car back to = Heritage Ford in E. Palestine and found out the fuse box was bad, they = replaced it. I, in short have purchase a lemon and I am pursueing = information in the State of Kentucky (where I now live ) to file for the = lemon law. I am on disability and I can not afford to replace this car = yet. Recently the ignition tumbler came completely apart and the car = had to be towed in and fixed at the tune of 500.00. I KNOW for a fact = that these issues I have had with the 2000 Focus are issues that Ford is = well aware are defects in this model. Why they hassle the public over = this is a mystery and in my mind unacceptable service. I have called = their 800 numbers numerous times even went so far as to gather receipts, = names of dealers I have been to and all documentation available and sent = in an appeals case on this car, just to be told ny some one in Mumbai = India that Ford is not responsible. I would like to know why. I would = also like to know if you can direct me to the head department of = whatever agency in Kentucky or Ohio (since that is where the car was = purchased) to pursue the lemon law. Thank you, Carol Wess 859 586 8509 = Email User=20 ype+complaint+here From: Message Author (click here to email author)Date: Tuesday, 29-Jan-08 17:19:18 CST Business: Reply Online Consumer: Comment On This |
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