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2000 Ford Focus Wagon

 
2000 Ford Focus Wagon

I purchase a 2000 Focus on Dec 27 1999 brand new off the delivery truck =

at Heritage Ford in E. Palestine Ohio. I fought with them for a yr over =

the brakes, air conditioner freeon leaking, fuse box going bad, fuel =

pump is on recall along with various other recalls. I had to pay for =

the brakes to be replaced at my own expense after listening to them =

sqeal from day one, after 3 yrs I found out the air conditioner was =

leaking in the dash, I was told by Ford they would not take care of it, =

even though the freeon had leaked out before I took possession of the =

car. I took the recall on the fuel pump to the Ford Dealership in =

Florence Ky. because the car was demonstrating all the signs that the =

recall told me to look for. Airport Ford told me if they ran the =

diagnostic and the car was not acting up at the time Ford would not fix =

it and I would have to keep paying 86.00 dollars every time they tested =

it until it acted up at the time of testing, as of a month ago Ford is =

now saying there never was a recall on the fuel pump. I recently had =

the car gone over by a private company because there is now a loud =

roaring noise that Ford told me was the tires (which I replaced) however =

we discovered that the motor mounts on this car have rusted off and it =

will cost 500.00 to fix. We were also told that Ford has issued an air =

conditioner repair kit for the Focus cars at a cost of 1000.00 to the =

customer (me). My windshield washer fluid lines leaked for 6months =

after I bought the car and Heritage Ford mechanics told me that I =

couldn't drive the car over 40mph because the design of the car caused =

the fluid to leak out. When the fuse box went bad the female Service =

Manager of Loudon Ford in Salem Ohio told me it was because I had moved =

to an area that was near high tension lines, I took the car back to =

Heritage Ford in E. Palestine and found out the fuse box was bad, they =

replaced it. I, in short have purchase a lemon and I am pursueing =

information in the State of Kentucky (where I now live ) to file for the =

lemon law. I am on disability and I can not afford to replace this car =

yet. Recently the ignition tumbler came completely apart and the car =

had to be towed in and fixed at the tune of 500.00. I KNOW for a fact =

that these issues I have had with the 2000 Focus are issues that Ford is =

well aware are defects in this model. Why they hassle the public over =

this is a mystery and in my mind unacceptable service. I have called =

their 800 numbers numerous times even went so far as to gather receipts, =

names of dealers I have been to and all documentation available and sent =

in an appeals case on this car, just to be told ny some one in Mumbai =

India that Ford is not responsible. I would like to know why. I would =

also like to know if you can direct me to the head department of =

whatever agency in Kentucky or Ohio (since that is where the car was =

purchased) to pursue the lemon law. Thank you, Carol Wess 859 586 8509 =

Email User=20

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From: Message Author (click here to email author)
Date: Tuesday, 29-Jan-08 17:19:18 CST

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