Mediacom Phone Service

I signed up for Mediacom phone service to go along with my internet and cable service. Mediacom was here on 1/24/08 and "hooked" me up. I can make outgoing calls, but am unable to get incoming calls. I run a small business and have lost nearly $8,000 since last Thursday. Mediacom says they are "working" on it since then. I finally spoke to a supervisor today and he said that he would be in touch with me via my cellphone by 4:30 om today. They have no idea what the problem is much less how to correct it. I will be re signing with y old phone company tomorrow at 8:00am. Mediacom is the worst company in history as far as customer satisfaction and customer service.

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I agree; Mediacom has sub-standard phone and customer service. Phone many times has no dial tone so unable to call out or receive calls. There are times when talking on the phone, the other party can no longer hear me---mid conversation; then phone stops working all together. It is IMPOSSIBLE to reach customer service when trying to report via cell phone. The only time I did NOT hear "we are currently experiencing a high volume of calls" was at 3AM. Wonder WHY they are always experiencing a "high volume of calls"? I am an EXTREMELY disatisfied Mediacom customer; unfortunately they have the market for HS internet/phone service in my area. If more people would voice their disatisfaction, possibly Mediacom would get serious about improving their services. The consumer does not need businesses that do not put the customer first.