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issue with Telus communications

 
issue with Telus communications

I have a long distance provider, that through the texting side of my =

service I have [ unlimited] from Telus, which I pay them for not Telus - =

yet Telus is now charging me long distance when they have no right to, =

and I have spoken to 7 reps from there and they are all telling me that =

they can charge me for it - my problem is that they show a high number =

of texts which actually line up with the number of long distance calls =

that were made - which to me shows that these were my calls made and =

provided by my long distance carrier, yet Telus is charging me for it. =

Iknow for a fact that I never made that many texts or even close to that =

[ less than 5% would be texts] and they have no excuse for the rest. My =

long distance provider is Dingaling.ca and they have a ligitimate =

service, and what they tell me is that I am the only client they have =

out of approximately 4000 that has this issue. What I hope is that I can =

get some support from you in any form to help if you can. Thank you for =

your time - Regars; Steve K

From: Message Author (click here to email author)
Date: Wednesday, 23-Jan-08 12:11:00 CST

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communications
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telus
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