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Defective map update CD

 
Magellan Roadmae 800 GPS
Magellan
Magellan Corporate Headquarters
471 El Camino Real
Santa Clara, CA 95050-4300
Oregon City, OR 97045
US
www.magellangps.com

Recieved defective map update CD. Called to get new CD..talked to India. After being on hold for over an hour I was told no CD's are in stock and to call back in 2-3 weeks. Checked online, after the fact, to find many people were sent defective CD's and the company knew it. Shoddy product, shoddy service and bad PR for Magellan. I will tell everyone!!

From: Message Author (click here to email author) (has asked not to receive email)
Date: Tuesday, 22-Jan-08 12:03:58 CST

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I paid $1,100 for a RoadMate 760 less than two years ago. It broke down less than a year ago and was repaired under an extended warranty. It's broken again -- AND THEY CAN'T FIX IT BECAUSE THEY DON'T MAKE 'EM ANYMORE!


This is the "help" Magellan offered to me:


If I mail my broken RoadMate to them they'll sell me a Maestro 4250 (also top of the line, like the 760) for $400. I can by the 4250 at Circuit City for less than that!


Magellan is a con. Never buy anything from these bastards.


I'm getting a Garmin.

From: Message Author (click here to email author)
Date: Tuesday, 15-Apr-08 13:13:16 CDT

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Keyword Tags

cd
defective
gps
magellan
map
roadmae
update
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