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Heritage Gift Store (http://www.heritagegiftstore.com/) - Worst online shopping website

 
Heritage Gift Store (http://www.heritagegiftstore.com/) - Worst online shopping website
US
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Worst online shopping at Heritage Gift Store (http://www.heritagegiftstore.com/)

 

I have had the worst experience with customer service and worst experience shopping at �Heritage Gift Store� (http://www.heritagegiftstore.com/). I purchased two items for my daughter and was charged promptly.

 

And to my surprise the second item was never delivered but I was definitely charged for the second item thought. I must say this is the worst website to shop and Most insecure website which rips its customers from right under their nose.

 

Worst of all I never got a response or email from the customer service giving me any explanation...wheather it was a mistake on their behalf or the item is out of stock�??? I would never suggest this website to shop from until and unless you want to get DUPED.


Bruce


From: Message Author (click here to email author)
Date: Sunday, 13-Jan-08 01:09:13 CST

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Dear Bruce,


Thank you for contacting Heritage Gift Store regarding your order.


I do apologize that you did not receive an item from your order and I would like to get this resolved immediately. If you would please contact me with your order number, I would be more than happy to get this issued handled for you. You may email me at carolyn.broshear AT allaboardtoys.com or call me at 303-649-1692 ext. 4026.


Again, I do apologize for any inconvenience this has caused.


Please feel free to contact us with any questions or comments. You may reach us toll free at 1-877-723-4438.


Thanks!

Caroyln

From: Message Author (click here to email author)
Date: Wednesday, 19-Mar-08 10:43:14 CDT

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Thank you for bringing this issue to our attention. We will investigate this issue and resolve it quickly with our Customer. We apologize for the inconvenience.

From: Message Author (click here to email author)
Date: Tuesday, 04-Mar-08 10:08:24 CST

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heritage
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shopping
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