We need a CLASS ACTION against Dish Network.
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We need a CLASS ACTION against Dish Network. We need a CLASS ACTION against Dish Network.=0A =0AI just had some horribleexperience on New Year day of 2008 after receiving my statement of Dish fo= r December 2008. It is a long but very frustrating story. Let me start fr= om the statement of November 2008.=0A =0AI received November statement with$21.95 charge for PPV (pay per view). I called Dish right away regarding = this charge. Same old story as you all know: Dish was not going to refundme. The caveat here was that I recently purchased an international Dish p= ackage for my in-laws who live in a room with a dedicated TV (blue remote c= ontrol). They do not even understand English. They were trying to learn h= ow to use the remote control and I thought they probably mistakenly push so= me buttons that cause me $21.95 in November.=0A =0AOkay, let=92s move on. = I called the Dish and was taught how to set password to lock it up. I set = up everything in my green remote (The main one as I only have one receiver = but 2 remote controls) and I even asked the tech people who told me that aslong as I set up lock in the main (green) remote, my blue remote should belocked too automatically. Sounds settled?=0A =0ANot really and even worse= , I got the bill for this month (December) and have again extra charge of $= 52.95 for PPV. The funny thing is that all 5 PPV movies were charged at th= e same day. I called Dish on this New Year day and they basically would no= t refund all. After talking with the supervisor, I realized that I can useremote control and website to log in and look for PPV purchasing activity. To my very surprise, it turned out that there is a total of extra $142 tobe billed in next cycle. There were 7 PPV of $11.99, 6 PPV of $8.99 and 1of $3.99. The funnies thing is that all of them are charged between Decem= ber 27-30. It seems even funnier that I had ordered 3-4 movies, even the s= ame one in 2-4 hour of period. However, Dish is not able to refund most ofthem. Dish really wanted me to believe that I watched 5-6 movies in 3-4 h= ours period. They even told me that I could order a lot and watched them l= ater one by one-pretty smart for Dish, Ah? Sure, Dish wanted me to believe that I am pretty retarded. Basically Dishwill make me pay a little less than I would have to pay if I would elect t= o terminate this contract-smart ass, Ah?=0A =0AIt turned out that I have a = pre-teen who likes to hide in another room and change TV channels in grandp= arents=92 room to surprise them. Sure kids are na=EFve and I probably haveto pay for the price. The reason why I am upset about Dish is that they w= ant me to believe that someone has ordered half dozen movies in the same da= y while some of the movies are even identical. Sure they want to act as a = smart ass. I have never ordered any PPV during my 1.5 years with Dish. Su= ddenly I paid more than $200 in the last week of 2007 for all the PPV movie= s-Merry Christmas-Dish Network! Someone needs to see a psychiatrist!!!=0A = =0AIt turned out that when I locked the green one last time after I had to = pay for the first PPV, I had actually NOT done anything on blue remote whic= h was the problem causing all my PPV fees. I called the Dish today and ano= ther tech told me some extra fact. Old dish remotes work that way. As lon= g as you lock up the main green one, your blue one will be locked too. The= n Dish heard some complain saying that customers want 2 remotes locked sepa= rately since they want the main one in living room locked but the private o= ne in bedroom unlocked-well, makes sense too.=0A =0AWhat I have complained = to Dish is that their tech people whom I talked to at the first time insist= ed that I should be okay with only locking up the green one since the blue = one will also be locked by default action of the green main one. I asked D= ish to search phone record of that conversation but they said they do not h= ave it. That is why I am saying they are a big fat liar by not telling thetechnical truth of their remote control. The bad thing for me is that thi= s international package is not available in other carrier. Otherwise I wou= ld dump Dish tonight.=0A =0ABY ALL MEANS, I would like to hear from other D= ish customers so we can try to ask for a class action against Dish. I am a= lso going to report my case to local newspaper, media, business bureau and = government. Meanwhile I will call Dish time by time and tell them that I a= m spreading this piece of =93Good=94 news for them until they stop those ba= d business practice.=0A =0APLEASE SAVE ALL YOUR STATEMENT and we will have = some fun with Dish.=0A =0A =0AAn upset Dish customer From: Message Author (click here to email author)Date: Tuesday, 01-Jan-08 22:45:09 CST Business: Reply Online Consumer: Comment On This |
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