Drew Shoers

Purchased two pairs of shoes. Claimed one pair as defective, the other pair was unworn and just wanted to return for refund.

Customer service gave me a very hard time and stated their policy was only 30 days for returns.

This was not enough time for me to learn of defect and felt the other pair was just to uncomfortable for me to even wear.

I am not stuck with two pairs of expensive shoes I cannot wear.

There product is nothing like I expected. For the expenesive price they are selling these shoes for on their website, the shoes are more like smelly rubber and nothing like comfortable leather type quality shoes.

I have purchased quality shoes from local stores whom offer no questions asked on returns, even after 6 months.

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Drew Shoe Return Policy

We want you to be completely satisfied with your purchase. Simply return any unworn item within 30 days for exchange or refund, minus your original shipping and handling charges. (Unfortunately, the original shipping charges are not refundable unless we made an error.) Original inserts must be included with the return.

Be sure to test your new shoes on a soft carpeted surface. Shoes that are scuffed or worn are not returnable.

Returned shoes must be accompanied by a return form. Please use the return form that is on the back of the packing slip that came with your shipment.

When returning an item, all return shipping costs must be paid for by the purchaser. If you choose to exchange an item, Drew will gladly send your new order with no additional shipping charges.

Drew Shoe will issue a refund on any Drew footwear returned within 180 days should there be a manufacturing defect.

www.drewshoe.com