Double billing
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sheet music Encore Music Company Sales US encoremusic.com Purchased sheet music on-line 12/10/07. VISA was billed $41.86 by Encore Music Co Inc 219-6324034 IN on 12/12/07. VISA was again billed $41.86 by Encore Music Co Inc 219-6324034 IN on 02/01/08. There was no second transaction. I caught the double-billing & eMailed Encore. Encore agreed to remove the second charge. Without careful consumer accounting, Encore could have pocketed an extra 41 bucks. From: Message Author (click here to email author) (has asked not to receive email) Date: Friday, 29-Feb-08 23:28:27 CST Business: Reply Online Consumer: Comment On This Comment On ThisI call this type of billing the squeaky wheel test. They do these types of things and if you catch it and complain you get your money back. but if you dont catch it they make alot of money. More and more companies now are doing this. Its a numbers game. A certain percent does not complain even if they catch it. So they shoot for the percentages. From: Message Author (click here to email author)Date: Thursday, 28-Jan-10 13:41:28 CST Business: Reply Online Consumer: Comment On This |
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