Defective Design Husky Home Depot Knives

I bought 5 Husky folding (box) knives. They are very dangerous and the blades fall out while cuting tape or boxes. They come with a comical lifetime warranty!! To get them replaced Home Depot tells me I need to call 888-HDHUSKY. When you go through the options is says you have reached Stanley Tools (I used to supply them electronics and they were quite a good company with good quality practices), Stanley says that over 20 companies supply Husky products so you then need to pick categories from their prompt. I chose # 7 for MAC Knives (we will get back to this one shortly, what is a mac knife?). When you dial this number it says for support to go through Home Depot directly. WTF ! HD says to all them and Stanley says to call HD!! Nice warranty guys.

The store manager at Home Depot says out of the kindness of his heart he will replace them for me at no charge. Replace a defective knife with a defective knife? Nice lifetime warranty. Of my 5 knives all the blades come out. One knife can not cut because the blade comes out every time. The other 4 knife blades will come out at some point when you use them.

I have seen this design for a bit more money but with a safety cover that holds the blade in. This cheaper design (about $.08 cheaper from china) does not have the safety cover.

Know here is the funny part. The only option that refers to knives is the option for MAC knives when you make this call. Do you know what a MAC knife is? I don't.... I asked this question to the HD tool associate and he said he also does not know what a mac knife is. I asked that question to the store manager as well and he also does not know what a mac knife is.

So what gives here? I spent $20 and simply want a store credit. I don't want any more defective knives. I learned my lesson. I will never buy another Husky HD product. I suggest the same to anyone who reads this! I shop at HD at least twice a week as I have been building a new house and redoing the house we are in now. I have spent at a minimum $20,000 with HD in the last 18 months. I find it crazy that they can not refund money I spent on their product $20! I did not save the receipt and probably am just over the 90 day cuttoff. I tried to live with the knives but just can't have these suckers in the house anymore, they are way too dangerous