when cash is not legal tender

Posted on Sunday, February 24th, 2008 at 2:33am CST by 7a0bc1d8

Product: ryanair reservations

Company: Not Available

Location: Ryanair Customer Standards Corporate Head Office Dublin Airport Co Dublin Ireland
Dublin, Co, IE

URL: http://www.ryanair.com/

Category: Other

I recently tried to make a reservation with Ryanair to fly from Dublin to London Gatwick on March 12th 2008. First I found they do not accept debit cards such as Laser or Maestro, I was told they only accept Visa or MasterCard credit cards, and they charge a 4.00 euro handling charge on these. Not wishing to pay a handling charge, I said I would pay cash, only to be told they do not accept cash for advance bookings.

This means that the credit card handling charge is not an optional extra but a compulsory charge levied on all reservations and which the customer has no choice but to pay, I believe their website should show this as a standard charge for all reservations and not try to conceal it as an option.

Also, I would like to question their refusal to accept cash, the euro is the legal tender of Ireland and I cannot see why any company operating in Ireland should have the right to opt-out of accepting it. It is obvious they want to force every customer to pay the credit card handling charge, this is most certainly unethical and must surly be illegal.


Post a Comment