Supplement warehouse/Natural High - Worst Supplement Website

Posted on Monday, February 18th, 2008 at 11:56am CST by f1cec0eb


Company: Supplement warehouse/Natural High

Location: Natural High 7110 W. Greenfield Ave. Milwaukee, WI 53214
Milwaukee, WI, 53214, US


Category: Other

By far the worst customer service ever!!! They say same day or next day shipping. Well its been over a week and still my product is still in thier warehouse. I call them, they tell you to use the website customer service, which will respond to you in less than 24 hrs. Well I emailed them 4 times in a week and not one response or phone call. When I call back for customer support, you have to wait atleast 15 mins on the phone just to talk to someone. I finally talk to someone and they say they will send it that day and they were sorry. 5 days later, product still in warehouse and she doesnt know whats going on. A week late and customer service is the worst. I recommend b/c has been great for me, tried a different website and learned my lesson.

1 Comment

133bc91d, 2009-01-06, 12:22AM CST

This complaint is right on. Supplement Warehouse has the Worst customer service they sent out the wrong product and billed me for the more expensive size of protein. This website deserves its very own I would agree that massnutrition is a better site worth the extra price. DO NOT buy for these guys

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