RE: TN91022 Your Email to eBay Trust and Safety (KMM281777649V9874L0KM)

PLEASE READ

So it appears that once you are suspended you can never be involved with

eBay, even though I had a stellar performance, what I seem to see is that I

have 26 negative feedbacks totally and a positive feedback score of over

3600, now my calculations say that is less than 1 percent.

What I asked is what I need to do be involved with eBay again, apparently

there is nothing I can do.

Please be specific about what I need to do resolve this and or be specific

that you never never ever ever want to deal with me.

You probably will not respond, as you have already indicated in this email.

Regards, Bill Pfeiffer

-----Original Message-----

From: eBay Customer Support [mailto:Email User]

Sent: Friday, February 01, 2008 6:52 PM

To: Bill Pfeiffer

Subject: TN91022 Your Email to eBay Trust and Safety (KMM281777649V9874L0KM)

Dear Bill,

I reviewed our records and found that you were suspended due to violations

of our Seller Non-Performance policy. Specifically, you have generated

unacceptable levels of buyer dissatisfaction in your transactions. Based on

feedback from the buyers who have interacted with you, one of more of your

accounts falls into the bottom 1% of all eBay sellers with regard to buyer

satisfaction.

After reviewing the information that you provided in your appeal, as well as

all of the information related to our original investigation, we've

concluded that significant improvement did not occur. As such, your eBay

account will remain suspended.

***Note***

Although we will read any future appeals you send, we may not respond to

your inquiries.

We appreciate your patience and understanding regarding this matter.

Thank you for your time.

Sincerely,

Jaeger

eBay Customer Support

______________________________

eBay

Your Personal Trading Community (tm)

*******************************************

Original Message Follows:

-------------------------

Form Message: %24432% 060199

D_ID020120080903D_ID/W_ID135795711W_ID/S_ID000S_ID

Subject: IV%MM0001 MC189 SNPD NOTICE: eBay Registration Suspension - Seller

Non-Performance - wrpnet [#US 05023T A01 &MC189 ?00 ]

User Feedback: 3601

User State: ?00

Browser info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR

1.1.4322; .NET CLR 2.0.50727) Topics > MC189 SNPD NOTICE: eBay Registration

Suspension - Seller Non-Performance - wrpnet

Message: I do not disagree with the reasons for suspension. Would like to

know what I can do now to resolve any outstanding issues.

I have had a lot of personal problems the last 3 months.

My cancer is now in remission.

Sincerely, Bill Pfeiffer

MC189 SNPD NOTICE: eBay Registration Suspension - Seller Non-Performance

- wrpnet

eBay sent this message to William Pfeiffer (wrpnet).

Your registered name is included to show this message originated from eBay.

Learn more.

MC189 SNPD NOTICE: eBay Registration Suspension - Seller Non-Performance

- wrpnet

Dear wrpnet (Email User),

You are suspended from eBay as a result of your violation of site policy on

Seller Non-Performance. Specifically, you have generated unacceptable

levels of buyer dissatisfaction in your transactions.

Based upon input from buyers who have interacted with you, one or more of

your accounts falls into the bottom 1 % of all eBay sellers with regard to

buyer satisfaction.

Warning notification was provided to you earlier regarding the need for

significantly improved performance. This improvement did not occur, and we

have taken action in accordance with that warning.

As a result of this suspension, you are prohibited from using eBay in any

way including using another existing account or registering a new account.

If you have questions regarding this suspension, please reply to this email.

Questions through other channels will not be reviewed.

Please be advised that without compelling evidence that we are mistaken with

regard to your performance, we will not accept appeals for reinstatement.

Any seller fees owed to eBay are immediately due and payable. eBay will

charge any amounts you have not previously disputed to the billing method

currently on file.

Sincerely,

eBay Trust & Safety

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