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Staples sells poor product and refuses to correct

 
Staples Microcut Shredder
Staples
21060 Southbank St
Sterling, VA 20165
US

purchased a Staples-brand microcut shredder (with a ten-year cutter warranty) for $189.99 + tax from Staples in late May 2008


shredder cutter stopped working in December 2008 after very light use (only emptied basket once)


Staples refused to honor warranty; offered a $14.50 credit toward purchase of a new one for $189.99 now on sale for $99.99, but no credit if purchased at sale price

From: Message Author (click here to email author) (has asked not to receive email)
Date: Monday, 08-Dec-08 21:48:23 CST

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Keyword Tags

crap backed by crap
poor product
refusal to honor warranty
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