Staples - Staples sells poor product and refuses to correct

Posted on Monday, December 8th, 2008 at 9:48pm CST by 130fca49

Product: Staples Microcut Shredder

Company: Staples

Location: 21060 Southbank St
Sterling, VA, 20165, US

Category: Other

purchased a Staples-brand microcut shredder (with a ten-year cutter warranty) for $189.99 + tax from Staples in late May 2008

shredder cutter stopped working in December 2008 after very light use (only emptied basket once)

Staples refused to honor warranty; offered a $14.50 credit toward purchase of a new one for $189.99 now on sale for $99.99, but no credit if purchased at sale price


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