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Lighting by Gregory - don't bother.

 
Lighting by Gregory
US

DO NOT DO BUSINESS WITH THIS COMPANY! Lighting by Gregory is a complete ripoff. They advertised a ceiling fan with a specific wall controler. I call the Co befor ordering to verifiy that indeed this wall controler came with the fan. Well, it did not and now they say it's a typo?? on the web site. And now because I partially installed the fan, they won't take it back.


Contacting customer service is slow, slow. All communication is done through the Co web site and it takes a day or two to get a response to each question or concern. It took me a week just to have a 3 line conversation with someone.


Very unhelpfull, very evasive, unaccomidating and very, very slow!!!

From: Message Author (click here to email author)
Date: Friday, 05-Dec-08 14:54:38 CST

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lighting by gregory
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