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UPS

 
Fort Lauderdale, 33321
US

12/29/2008 7:14pm I contacted UPS customer service and tell them I will pick-up my item in UPS center in person; they take my name number and tell me my package will be ready to pick-up in their facilitation next day.


12/29/2008 8:21pm Somebody reschedule the delivery completely ignore the previous note and change the destination address -without any notice- of my item; He no just corrected the address, He totally change it.


12/30/2008 9:00am People in UPS told me the package was already in the truck for delivery; they cannot make any change and this will be reschedule for delivery until Friday; they doesn't offer any way to solver the problem, they said the don't have system to contact the driver; they recommend me to pick-up the package in person for Friday in person because to make more chances to pick-up the package.


I’ll have to sneak out my work again Friday and hopefully will pick-up my package.



The worst things: they don’t look like care about customer complaints; they don't offer any way to fix their own mistakes they always fix the problems rescheduling the delivery package for another day; is very clear they don't care about the customers and their business. Avoid working with UPS. The worst delivery company in the market.


LAUDERHILL,

FL, US 12/29/2008 8:21 P.M. THE RECEIVER HAS MOVED. UPS ATTEMPTING TO LOCATE RECEIVER TO COMPLETE DELIVERY, NO DELIVERY WAS MADE / THE ADDRESS HAS BEEN CORRECTED. THE DELIVERY HAS BEEN RESCHEDULED

12/29/2008 7:14 P.M. A DELIVERY CHANGE REQUEST FOR THIS PACKAGE WILL BE PROCESSED / AS REQUESTED, THE RECEIVER WILL PICKUP AT A UPS FACILITY AT THEIR CONVENIENCE. THIS MUST BE WITHIN 5 BUSINESS DAYS

12/29/2008 10:22 A.M. THE RECEIVER HAS MOVED. UPS ATTEMPTING TO LOCATE RECEIVER TO COMPLETE DELIVERY, NO DELIVERY WAS MADE

12/29/2008 5:29 A.M. OUT FOR DELIVERY

LAUDERHILL,

FL, US 12/26/2008 1:19 P.M. THE RECEIVER WAS NOT AVAILABLE TO SIGN ON THE 2ND DELIVERY ATTEMPT. A 3RD DELIVERY ATTEMPT WILL BE MADE

12/26/2008 5:45 A.M. OUT FOR DELIVERY

12/26/2008 1:00 A.M. ARRIVAL SCAN

ORLANDO,

FL, US 12/24/2008 11:40 P.M. DEPARTURE SCAN

LOS ANGELES,

CA, US 12/23/2008 5:27 A.M. ARRIVAL SCAN

ONTARIO,

CA, US 12/23/2008 5:19 A.M. DEPARTURE SCAN

ONTARIO,

CA, US 12/22/2008 10:20 P.M. ARRIVAL SCAN

BALDWIN PARK,

CA, US 12/22/2008 9:39 P.M. DEPARTURE SCAN

12/22/2008 9:38 P.M. ARRIVAL SCAN

12/22/2008 2:55 P.M. ORIGIN SCAN

US 12/22/2008 7:05 P.M. BILLING INFORMATION RECEIVED


From: Message Author (click here to email author) (has asked not to receive email)
Date: Tuesday, 30-Dec-08 10:39:50 CST

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