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Rediff shopping delivered wrong product - no service response

 
Teddy bear product number 10280875
Rediff shopping
B 202 ,Munirka Appartments,Plot No 11,Sector 9 Dwarka New Delhi,Delhi - 110075,Delhi,India
IN
http://shopping.rediff.com/shopping/index.html

I ordered a teddy bear (product ID 10280875) but they delivered a cheaper and totally inappropriate product (ID number 10243057). I have mailed the actual shipper as well as lodged a complaint with rediff shopping, but its almost a week and there is no response. There is no way to call them either. It looks like a scam job by rediff shopping. I expected some level of service with rediff shopping, but this is totally absurd!


There is absolutely NO customer service!!


I expect a total refund and not a gift certificate. I guess I can always go to the consumer court since there is no urgency anymore for this item. The occasion for which I had ordered this product has come and gone!

From: Message Author (click here to email author)
Date: Monday, 29-Dec-08 00:31:35 CST

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Keyword Tags

no customer service
rediff shopping
wrong item
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