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Deceptive advertisement

 
One year product warranty
Sanborn-Mfg, LLC (AKA) Coleman Powermate
118 W. Rock St
Springfield, MN 56087
US
powermate.com or Sanborn-Mfg.com

Purchased a Coleman Powermate Product Dec 31, 2007. Product failed Dec 27, 2008. Warranty was for 1 year to original purchaser from date of purchase. Called service center, got automated voice response to go to their website. Went to Powermate.com. Looked up help for the specific product (single stage air compressor) emailed service center got the response, sorry Coleman powermate out of business, we can't honor their warranty. Gave me a service center number. I called, waited 30 minutes nice lady says sorry that company is out of business we purchased their stock but not their warranties. We'll sell you a part, gave model number, sorry we don't have those parts. So I suggest if you want service after the sale, don't buy any products associated with either Coleman Powermate, Coleman brand, or Sanborn manufacturing LLC or you'll get a sorry product and no support.

From: Message Author (click here to email author)
Date: Monday, 29-Dec-08 09:10:00 CST

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Powermate Corporation went out of business in March of 2008. Many of Powermate Corporation's products, mainly non domestic units, were not brought on board with Sanborn Mfg. Sanborn warranties all product manufactured under the new ownership which began on 3/11/08 going forward.

From: Message Author (click here to email author)
Date: Monday, 23-Feb-09 11:28:06 CST

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