William + Patricia Photography stole $1000 and never took a photo.

Our wedding ceremony/reception was reserved at Brennan's in the midtown Houston area for May 2009. In early August 2008, we sent William Long a check for $1,000 to cover the deposit, which he promptly cashed. On September 13, 2008, Hurricane Ike hit, damaging my fiancee's home and our wedding site. Her home was deemed 'uninhabitable' and is still under repair and Brennan's burned down. Not only was she without a home, but we no longer had a wedding site. We decided to elope rather than re-plan a wedding & we informed William Long 2 weeks later, giving him 8 months to rebook the date, and asked for our $1,000 back. He said he didn't have the money to return, so we generously gave him 8 weeks to come up with it, setting December 1, 2008 as the deadline. That date has passed, our money has not been returned, and William Long will not return our phone calls and emails to his website are returned undeliverable. 2 of the 3 phone numbers listed on his site are disconnected. He also recently moved to a new address without giving us any way of contacting him. We're left with no choice but to take him to small claims court to get our money back.

Do not use this photographer. He will steal your money and disappear. You've been warned.

Adam El Hafi and Jamie Grayson

Houston, Texas

U.S.A.

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The business refunded the deposit in full. The issue is settled.

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The matter has been resolved. The deposit was refunded by the business.

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We were more than happy to give a refund but found out they did not fulfill their end of the contract and verbal agreement. When we decided to give them the refund (gave this client a low discounted rate, therefore both parties agreed that a refund could not be given), they stated they were not getting married and could not use any credit points we would of gave them for a different date.

Prior to finding out they were still planning on getting married we did agree to give them a full refund but emailed them asking them for more time (everyone was affected by Hurricane Ike). We did not receive any emails (they said they emailed us, we never received any) regarding this issue until today.

All of our other Hurricane Ike victims have since moved their wedding date at no charge. We are more than happy to do most refunds, as long as the prospective client holds their end to the written and oral agreement.