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Unable to cancel service

 
Radio Service
Sirius Satelite Radio
US
sirius.com

I called Sirius in June to remove my credit card and report that I gave away the radios. They offered two months free to the new owner. After the two months free to the new owner, they started charging my credit card again. I called repeated my request to remove my credit card and request a refund. I received a refund. I am still being charged on my card six months later. Each month they refund the charges but will not remove my credit card.


Today I called and Jeremy informed me that he would not refund the charge and would not remove my card from the account but would close the account.


This is not fair. I have repeatedly called them. I have log on to the website and tried removing my card but the site will not let me.


I have called my credit card and informed them that I have not authorized any charges by Sirius.


Today I am closing the credit card account.


What more can I do??

From: Message Author (click here to email author)
Date: Sunday, 21-Dec-08 15:19:42 CST

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