TD Bank "Free Coin Counting"

I used the free coin counting machine at the Rockville Maryland TD Bank "Store" on 12/18/2008 (~12:30pm) - I do not know how much I had in the full container, but it gave me $437. Then I can home and started to full the same container and after putting on $500.00 is was much less than half full, when I fulled it fully it had ~$2,000. All of it was in quarters, the first time was just coins I added from my changes - the $2,000.00 was was from rolls so I know how much I have.

When I called the "Store" they just said that they would tell the people that work on the system that it may be under counting. Did not take my name or number, like no problem, so they are going to keep the money (~75%).

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January 9, 2009 - Comptroller of the Currency, Customer Assistance Group has assigned Case# 845961 to this complaint.

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Got a call from Dianne, Store manager (12/22/2008 2:45pm - She said that the system will not count more than $500.00 in quarters then it will stop and the Bag will need to be removed and a new one installed. The system never stopped and the bag was never changed. So she said that the count must be right.