Home Depot - Don't buy

Posted on Tuesday, December 2nd, 2008 at 12:37pm CST by ba0b48d9

Product: Pegasus kitchen faucets

Company: Home Depot

Location: Eubank SE
Albuquerque, NM, 87123, US

Category: Other

We purchased a Pegasus kitchen faucet from Home Depot about a year ago. It supposedly has a lifetime guarantee. About a week ago, the sprayer activation lever broke off. We went back to Home Depot to find out how to get it fixed. We were told to call the manufacturer, which we attempted to do on 3 occasions. After some effort, we found a tech support number, at which we always got voice mail. We left messages twice, and never a call back. Then tried emailing Home Depot about our problem. Never a response from them. I won't buy any plumbing products from Home Depot again, unless it is a Kohler product. Buyer beware!


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