billing no refund

hi.. in october i paid for 1 month of service from singlesnet.com... in november i was billed again.. i contacted them the beginning of nov and they said they would remove my acct and would not be charged again... well in dec i was charged again... so i contacted them and i got the same answer as november... they were sorry but thay cant refund but would remove my acct again... this is not right.. i was ripped off by singlesnet.com. so be carefull with your money.... they lied to me again.... lies lies lies .... singlesnet sucks...