New GE Washer

washer caught fire before ever using and HH Gregg won't deliver a new one without charging me a fee of 70.00 and GE won't repair it even though it's new and under warranty because they don't have anyone in my service area - GE told me to find my own service provider and have them contact GE to discuss terms of payment - can't find anyone because all service providers say that GE doesn't want to pay for warranty work