GE Service and appliances horrible

Purchases GE Profile Wahser year ago. Thougght I was upgrading by purchasing a Profile appliance. Mother Board went 1 year and 1 month after purchase. Had to fight to get somone out, then again to have charges waived and the mother board is covered (2-5 years). Tech installed new one after 2 week wait and proclaimed fixed and left. Five minutes after he left I went to use machine does not work!!! Could not get tech back for over another week. He looked at it again and said bab mother board (are you kidding me!) has to order another one. No we are into the holidays so over another week wait. Customer service was unprofessional, not knowledgeable, there was no one to even speak with about the problem before tech came so maybe they might be aware and have a part on the truck. The techs should carry replacement parts as that is what they do!! Frustrated and angry. We moved into a new home year ago and builder used all GE appliances had other problems with microwave, fridge and dishwasher. GE stinks!