Very poor customer service
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p/n 20013 DRL headlight control Design Tech and/or Directed Electronics 1 Viper Way Vista, CA 92081 US http://www.designtech-intl.com/contact.asp I have been trying to get a hold of their technical support for 3 days. First time on hold 43 minutes, second time 37 minutes and today so far 27 minutes. I spoke to someone in sales (they picked up immediately) and she told me their support is running over one hour hold times!!! FAQ's were not helpful. All this for a $30 part. Just not worth dealing with this company. From: Message Author (click here to email author)Date: Tuesday, 16-Dec-08 11:46:28 CST Business: Reply Online Consumer: Comment On This |
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