Delivery of perished food from KFC.
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KFC KFC .. hYDERABAD, ST 71800 PK .. this is Moona from Hyderabad, i want to share my bad experience that i avai= led from kfc Hyderabad Branch & KFC call center last week.=20 =A0 on December 10, 2008 at 11:00 pm, =A0i ordered kfc for home delivery. after= giving 6 reminders i got an order at December 11, 2008 at 1:45 am. and the= food i got that was cold, perished,uncooked chicken,without drink,ketchup,= cheese, in short it was the food that was able to throw outside. and when = i complained on KFC call center, i explained my (still unsolved) issue to a= tleast 10 representatives, the reply i got; "we are trying to contact to HY= D BM and let you know after 20 min", but i did not received any call from t= here since 2 days. after 2 days, i again called to call center to know the = status but they did missbehaved with me and said, "we cant do anything and = you just email". =A0 sir, i want to know is this the service quality of multinational resturant.= from your all of this attitude, could you enhance your customer chain or r= educe??????????????=20 or is this the mentallity of your representative who even dont know how to tal= k or tackle to the issues.=20 =A0 sir, if customer is giving you full payment and expecting good food to supp= ose multinational resturant, then why you people decreasing the expectation= s from custmers heart.=20 =A0 i really really very shocked to listen the attitude i got from your represe= ntatives. its totally unacceptable. customer doesnt take food with free of = cost. why we choose multinational resturant,y customer giving you good mone= y, only for the services not for the poor attitude from your representative= . =A0 in the last, i want request to please back my money, i cant take any risk n= ext time for my health. From: Message Author (click here to email author)Date: Sunday, 14-Dec-08 07:01:06 CST Business: Reply Online Consumer: Comment On This |
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